Privacy Policy
Last updated: January 24, 2026
Introduction
Andromeda Information Technology Company ("we," "our," or "the Company") is committed to protecting your privacy and personal data. This policy explains how we collect, use, and safeguard your information when you use the AndroHealth Hospital Information System and our website.
Information We Collect
1. Information You Provide:
- Name, email address, phone number
- Healthcare facility name and country
- Order and inquiry information
- Admin login credentials
2. Automatically Collected Information:
- IP address and geographic location
- Browser type and device information
- Usage logs and activities
- Cookies and similar technologies
How We Use Your Information
- Provide and improve our services
- Process requests and inquiries
- Send important service notifications
- Analyze performance and improve the platform
- Comply with legal and regulatory requirements
- Prevent fraud and ensure security
Data Protection
We use advanced security measures to protect your data:
- SSL/TLS encryption for all data in transit
- Database encryption at rest
- Multi-factor authentication for admins
- Daily data backups
- Compliance with Saudi Ministry of Health standards
- Secure and certified servers
Your Rights
- Access your personal data
- Correct or update inaccurate information
- Request deletion of your data
- Object to data processing
- Export your data in a readable format
- Withdraw consent at any time
Data Sharing
We do not sell or rent your personal data to third parties. We may share data only in the following cases:
- With trusted service providers (hosting, analytics)
- When complying with laws or court orders
- To protect our rights or users' safety
- With your explicit consent
Cookies
We use cookies to improve your experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.
Regulatory Compliance
We comply with all Saudi laws and healthcare regulations including Ministry of Health requirements, Council of Health Insurance standards, and NPHIES platform. All healthcare data is processed according to the highest standards of confidentiality and security.
Policy Changes
We may update this policy from time to time. We will notify you of any material changes via email or a notice on our website.
Contact Us
For any questions about this Privacy Policy, please contact us:
Andromeda Information Technology Company
Email: [email protected]
Phone: +966 11 483 0044
Address: Riyadh, Saudi Arabia