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Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Whether you run a multi-specialty hospital, a medical complex, a specialty clinic, or a health cluster, the AHHIS team is ready to help you evaluate our cloud-based, NPHIES- and ZATCA-compliant system for your facility.

FAQ

Contacting AHHIS — frequently asked questions

How can the AHHIS team help?
We can help with a tailored demo, sales and pricing inquiries, existing-customer support, partnerships and integrations (including NPHIES integration), and media inquiries.
Can I request a tailored demo?
Yes. We demo the system based on your facility’s specialty and size, with scenarios on test data similar to your operational environment — typically a 45-minute session.
How quickly will you respond?
We reply to sales and demo requests within one business day, and general inquiries within two business days. Existing-customer support is covered by the SLA in each customer’s contract.
Who builds AHHIS and where are you based?
AHHIS is built and operated by Andromeda Information Technology, a Saudi healthcare-technology company that serves facilities across all regions of Saudi Arabia and complies with data-protection and Saudi healthcare regulations including NPHIES and ZATCA.