Question 1

How can the AHHIS team help?

Accepted Answer

We can help with a tailored demo, sales and pricing inquiries, existing-customer support, partnerships and integrations (including NPHIES integration), and media inquiries.

Question 2

Can I request a tailored demo?

Accepted Answer

Yes. We demo the system based on your facility’s specialty and size, with scenarios on test data similar to your operational environment — typically a 45-minute session.

Question 3

How quickly will you respond?

Accepted Answer

We reply to sales and demo requests within one business day, and general inquiries within two business days. Existing-customer support is covered by the SLA in each customer’s contract.

Question 4

Who builds AHHIS and where are you based?

Accepted Answer

AHHIS is built and operated by Andromeda IT Solutions, a Saudi healthcare-technology company that serves facilities across all regions of Saudi Arabia and complies with data-protection and Saudi healthcare regulations including NPHIES and ZATCA.

Get in Touch

Contacting AHHIS — frequently asked questions

Get in Touch

Contacting AHHIS — frequently asked questions